OBAVEŠTENJE ZA UTAKMICU FK PARTIZAN - FK CRVENA ZVEZDA

DEVETO KOLO MOZZART BET SUPERLIGE JE ODLOŽENO ZBOG DANA ŽALOSTI KOJI JE PROGLASILA VLADA REPUBLIKE SRBIJE.

Zbog odlaganja 9. kola Mozzart Bet Superlige Ticketline obaveštava svoje kupce koji su kupili ulaznice za utakmicu FK Partizan – FK Crvena Zvezde da će kupljene ulaznice važiti u novom terminu (koji će naknadno biti objavljen) i neće biti potrebe za njihovom zamenom.

Ukoliko žele, naši kupci mogu da podnesu zahtev za refundaciju novca zaključno sa subotom, 30.09.2023. do 18h.

Kupci koji su ulaznice kupili ONLINE potrebno je da pošalju zahtev za refundaciju novca za utakmicu FK Partizan-FK Crvena Zvezda na email adresu refundacija@ticketline.rs  . U mailu je potrebno dostaviti kupljene PDF ulaznicu/e, fiskalni račun za kupljene ulaznice , broj porudžbine za koju se vrši refundacija, kao i fotografiju ličnog dokumenta.

Kupci koji su ulaznice kupili GOTOVINOM  ili KARTICOM potrebno je da fizički vrate ulaznicu/e i fiskalni račun (do subote 30.09.2023.) na Ticketline prodajno mesto u  TC Novi Mercator i da na email adresu refundacija@ticketline.rs pošalju zahtev za refundaciju novca za utakmicu FK Partizan-FK Crvena Zvezda. U mailu je potrebno dostaviti  broj porudžbine za koju se vrši refundacija, broj žiro računa na koji je potrebno izvršiti povrat, kao i fotografiju ličnog dokumenta.

POVRAT NOVCA NIJE MOGUĆ BEZ DOSTAVLJANJA ULAZNICE/A I FISKALNOG RAČUNA.

Pravila koja važe u slučaju refundacije novca možete pronaći na sajtu www.ticketline.rs u okviru OPŠTIH USLOVA POSLOVANJA, ČLAN 13 https://www.ticketline.rs/uslovi-poslovanja.php, kao i u okviru odgovora na ČESTA PITANJA (REFUNDACIJA) https://www.ticketline.rs/cesta-pitanja.php#T5

NOTICE ON THE SALE OF TICKETS FOR THE MATCH FK PARTIZAN - FK CRVENA ZVEZDA

THE NINTH ROUND OF THE MOZZART BET SUPERLIGA IS POSTPONED DUE TO THE DAY OF MOURNING DECLARED BY THE GOVERNMENT OF THE REPUBLIC OF SERBIA.

Due to the postponement of the 9th round of the Mozzart Bet Superliga, Ticketline informs its customers who bought tickets for the match between FK Partizan and FK Red Star that the purchased tickets will be valid for the new date (to be announced later) and there will be no need to exchange them.

If they wish, our customers can apply for a refund by Saturday, September 30, 2023. until 6 p.m.

Buyers who bought tickets ONLINE need to send a refund request for the match FK Partizan-FK Crvena Zvezda to the email address refundacija@ticketline.rs. In the e-mail, it is necessary to submit the purchased PDF ticket/s, the fiscal invoice for the purchased tickets, the order number for which the refund is being made, as well as a photo of the personal document.

Customers who purchased tickets in CASH or with CARD must physically return the ticket(s) and the fiscal receipt (by Saturday, September 30, 2023) on the Ticketline point of sale in TC Novi Mercator and send a request for a refund to the email address refundacija@ticketline.rs. In the e-mail, it is necessary to submit the number of the order for which the refund is being made, the account number to which the refund is to be made, as well as a photo of the personal document.

A REFUND IS NOT POSSIBLE WITHOUT SUBMITTING THE TICKET(S) AND THE FISCAL INVOICE.

The rules that apply in the case of refunds can be found on the website www.ticketline.rs in the GENERAL TERMS OF BUSINESS, ARTICLE 13 https://www.ticketline.rs/uslovi-poslovanja.php

, as well as in the answers to FREQUENTLY ASKED QUESTIONS (REFUNDS). https://www.ticketline.rs/cesta-pitanja.php#T5